Shipping policy

 

Welcome to Trunks Life! We’re thrilled to have you here and want to make sure your shopping experience is as smooth as possible. Here's everything you need to know about our shipping policy:

  1. Processing Time:

    • Orders are typically processed within 5-10 business days after payment confirmation.
    • During peak seasons or sales, processing times may be slightly extended, but we'll do our best to get your order out to you as quickly as possible.

  2. Shipping Rates:

    • We offer flat-fee shipping rates that are included in the price.

  3. Shipping Methods:

    • We partner with reputable carriers to ensure your order reaches you safely and on time.
    • Standard shipping typically takes 5 business days for domestic orders and 10 business days for international orders.
    • Expedited shipping options are available for those who need their orders to arrive sooner. You can select your preferred shipping method during checkout.

  4. Tracking Information:

    • Once your order is shipped, you'll receive a shipping confirmation email containing a tracking number.
    • You can use this tracking number to monitor the status of your shipment and estimate its arrival date.

  5. Shipping Restrictions:

    • We currently ship to U.S.A. only. If you reside outside the U.S., please contact us, and we'll do our best to accommodate your request.
    • Some items may be subject to shipping restrictions due to size, weight, or regulatory limitations. Please refer to the product description for any applicable shipping restrictions.

  6. Delivery Issues:

    • While we strive to deliver your order in perfect condition and on time, unforeseen circumstances may occasionally arise. If you encounter any issues with your delivery, please contact our customer service team, and we'll work to resolve the issue promptly.

  7. Shipping Promotions:

    • From time to time, we may offer free shipping promotions for qualifying orders. Keep an eye out for these special offers on our website or subscribe to our newsletter to stay updated.

  8. Returns and Exchanges:

    • For information on returns and exchanges, please refer to our [Returns Policy]for detailed instructions.

If you have any questions or concerns about our shipping policy, feel free to reach out to our customer service team. Thank you for choosing Trunks Life, and happy shopping!