FAQ

Frequently Asked Questions

1. What size should I choose?

  • We recommend checking our size chart available on each product page to find your perfect fit. If you're between sizes, we suggest sizing up for comfort.

2. How do I care for my swimwear?

  • To keep your swimwear in top condition, hand wash in cold water with mild detergent immediately after use. Avoid machine washing or drying to prevent damage to delicate fabrics.

3. Do you offer international shipping?

  • At the moment, we only ship within the US and do not ship internationally but growing and will eventually ship internationally. Please sign up to be notified when we make this change.

4. What is your return policy?

5. Are your products chlorine-resistant?

  • Many of our swimwear items are designed to resist fading and damage from chlorine, but specific resistance varies by product. Check the product description or contact us for more information on chlorine resistance.

6. Can I track my order?

  • Yes, once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.  The Tracking Info button should appear next to your shipment information in your email.

7. How can I contact customer support?

  • Our customer support team is available to assist you via email at support@trunkslife.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.

8. Do you offer gift cards?

  • Not at the moment but looking into offering gift cards that can be purchased online and redeemed towards any product on our store. They make a perfect gift for any occasion!

9. Are your swim trunks lined?

  • Yes! Our swim trunks are lined with a comfortable fabric for added support and coverage. Check the product description for specific details on lining.

10. Do you have sales or promotions?

  • We occasionally offer sales and promotions throughout the year. Sign up for our newsletter to stay updated on exclusive offers and discounts.

11. Can I cancel or modify my order?

  • Orders can typically be modified or canceled within 24 hours of placement. Please contact us immediately at support@swimtrunks.com with your order number and requested changes.

12. Do you offer eco-friendly swimwear options?

  • We are committed to sustainability and offer a selection of eco-friendly swimwear made from recycled materials. Look for our eco-friendly collection in the swimwear category.